Privacy policy

Last updated: February 9th 2026

Flavourlink operates this store and website using the Shopify platform to provide you with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us.

By using our Services, you acknowledge that you have read and understand this policy.

1. Personal Information We Collect or Process

We collect information that identifies or can be linked to you, including:

Contact & Account Details: Your name, address, phone number, email, username, and password.

Financial & Transaction Information: Payment card details, transaction history, and items you view, add to your cart, or purchase.

Communications: Information from your customer support inquiries.

Technical & Usage Data: Your IP address, device/browser information, and how you interact with our website.

2. How We Use Your Personal Information

We use your information to:

Fulfill Your Orders: Process payments, arrange shipping, and manage returns or exchanges.

Improve Our Services: Remember your preferences and create a tailored shopping experience.

Communicate With You: Provide customer support and send account-related notifications.

For Marketing: With your consent, send promotional communications by email or text.

For Security & Legal Compliance: Protect against fraud, secure our services, and comply with applicable Kuwaiti laws.

3. How We Disclose Personal Information

We may share your information with:

Service Providers (like Shopify): For payment processing, IT management, shipping, and analytics.

Marketing Partners: To show you personalized ads, based on your consent where required.

For Legal Reasons: To comply with laws, respond to legal requests, or protect rights.

4. Relationship with Shopify

Our store is hosted by Shopify Inc., which acts as our data processor. Your data is stored and processed through Shopify's systems. For details on how Shopify handles your personal information, please read Shopify’s Privacy Policy. For requests related to Shopify's own data processing, contact Shopify directly.

5. Data Security and Retention

We implement reasonable security measures. However, no method is 100% secure. We retain your personal information only as long as necessary to provide our Services, comply with legal obligations (such as record-keeping under Kuwaiti commercial laws), resolve disputes, and enforce our policies.

6. Your Rights and Choices

Depending on your location and applicable law, you may have rights to:

Access, Correct, or Delete your personal information.

Withdraw Consent for marketing communications (use the "unsubscribe" link in our emails).

Opt-out of certain data sharing for targeted advertising.

To exercise these rights regarding the data we control, contact us at [Your Contact Email, e.g., Contact@flavourlink.com].

7. Kuwait-Specific Legal Compliance

We adhere to relevant Kuwaiti regulations governing electronic transactions and data protection:

Electronic Transactions Law (Law No. 20 of 2014): This law applies to our online commercial activities and mandates the protection of your electronic records and information.

Data Protection: We are committed to protecting your personal data from unauthorized access and use.

8. Policy Updates

We may update this policy. Material changes will be posted on this page with a new "Last updated" date.

9. Contact Us

For questions about this policy or your personal information, contact us at:

Email: Contact@flavourlink.com